Gibraltar Based Computer Training & Examination Centre specialising in Microsoft, Sage, CompTIA, ITIL & IC3 Training & Certification
Terms & Conditions
Last revision 1st May 2008
By requesting a product or service from Training Tailor Made you accept
these terms and conditions. These terms and conditions are subject to
change at any time, and it is your responsibility to check these terms
and conditions each time prior to purchasing any service or product from
Training Tailor Made.
1. Supply Of Goods / Materials
Goods supplied to customers remain the property of Training Tailor Made
until such time as they have been paid for in full. In the event of
insolvency or liquidation the customer agrees to allow Training Tailor
Made or its agents reasonable access to such goods in order to
facilitate their removal.
2. Training Course Bookings
Payment is required with all training course bookings. Training may be
refused if there are unsettled amounts.
3. Training Course & Examination
Cancellations
If less than 48 hours notice of cancellation or postponement is
given for a training course or examination, Training Tailor Made
reserves the right to charge for any rescheduling of the training.
Should the student miss training session(s) and / or exams without prior
notice, Training Tailor Made will not refund any monies paid and
reserves the right to charge an additional £25 administration cost for
any rescheduling of said training.
4. Data Privacy & Data Loss
In the course of our work, Training Tailor Made may have privileged
access to confidential information. We undertake to safeguard your data
and equipment as far as is reasonably possible. Our policies require us
to maintain the highest standards of confidentiality for our clients. We
respect your privacy; your data is secured and staff policy expressly
forbids unauthorised access to this data. We take all reasonable
precautions to prevent the loss of client data whether working on site
or in our offices.
We are conscious that
backing up data is a time consuming task, and when working on site we
are less likely to routinely back up data unless we perceive a real risk
of data lost, in order to keep your charges as low as possible. However
when working with systems that often already have problems it is
inevitable that from time to time data loss will occur. When this
happens we undertake to make all reasonable effort to recover this data
using our in-house expertise, and at out own expense. By accepting our
services the customer agrees to indemnify Training Tailor Made from any
losses arising from data loss as a result either directly or indirectly
from our work. This clause is not an attempt to avoid responsibility,
but rather an attempt to avoid vexatious litigation - our view is that
if it really was that important then you would have backed it up anyway.
5. Legal Jurisdiction
Contracts between you and Training Tailor Made shall be governed by
Gibraltar Law and you and Training Tailor Made submit to the exclusive
jurisdiction of the Gibraltar courts.