Terms & Conditions

Last revision 1st May 2008

By requesting a product or service from Training Tailor Made you accept these terms and conditions. These terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions each time prior to purchasing any service or product from Training Tailor Made.

1. Supply Of Goods / Materials

Goods supplied to customers remain the property of Training Tailor Made until such time as they have been paid for in full. In the event of insolvency or liquidation the customer agrees to allow Training Tailor Made or its agents reasonable access to such goods in order to facilitate their removal.

2. Training Course Bookings

Payment is required with all training course bookings. Training may be refused if there are unsettled amounts.

3. Training Course & Examination Cancellations

If less than 48 hours notice of cancellation or postponement is given for a training course or examination, Training Tailor Made reserves the right to charge for any rescheduling of the training.

Should the student miss training session(s) and / or exams without prior notice, Training Tailor Made will not refund any monies paid and reserves the right to charge an additional £25 administration cost for any rescheduling of said training.

4. Data Privacy & Data Loss

In the course of our work, Training Tailor Made may have privileged access to confidential information. We undertake to safeguard your data and equipment as far as is reasonably possible. Our policies require us to maintain the highest standards of confidentiality for our clients. We respect your privacy; your data is secured and staff policy expressly forbids unauthorised access to this data. We take all reasonable precautions to prevent the loss of client data whether working on site or in our offices.
We are conscious that backing up data is a time consuming task, and when working on site we are less likely to routinely back up data unless we perceive a real risk of data lost, in order to keep your charges as low as possible. However when working with systems that often already have problems it is inevitable that from time to time data loss will occur. When this happens we undertake to make all reasonable effort to recover this data using our in-house expertise, and at out own expense. By accepting our services the customer agrees to indemnify Training Tailor Made from any losses arising from data loss as a result either directly or indirectly from our work. This clause is not an attempt to avoid responsibility, but rather an attempt to avoid vexatious litigation - our view is that if it really was that important then you would have backed it up anyway.

5. Legal Jurisdiction

Contracts between you and Training Tailor Made shall be governed by Gibraltar Law and you and Training Tailor Made submit to the exclusive jurisdiction of the Gibraltar courts.